ADMISSION

Admission will only be granted by those holding a valid ticket/e-ticket/mobile ticket. All tickets will be electronically scanned, and you will be given a special event wristband on arrival. Campers are welcome from 11am on Friday 22nd May.  Music arena admission from 3pm Friday 22nd May, and 11am Saturday 23rd and Sunday 24th May.

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 Dogs (except guide dogs) are not permitted on site. Please note it is your responsibility to check this event website leading up to the event for any amendments, line-up alterations, and other unavoidable changes that may affect the event.

 

BAG CHECK POLICY/FOOD & DRINK

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The venue operates a bag check policy and all bags & collapsible chairs (in sleeves) will be checked on arrival. Alcohol may not be brought to the music event area. You are permitted to bring ONE sealed 500ML bottle of water per person which can be refilled on site. All other drinks must be purchased on the premises. You may leave and re-enter the venue providing you have an event wristand.

Please note that the nearest ATM machine is around a mile away in Birchington town, a 25 min walk. 

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SET TIMES

Artists will perform at published times throughout the day. Please note, as is the nature of music festivals, performance times may be subject to amendment for a number of reasons beyond our control. There are no part/half day tickets available for this event.

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CHAIRS/SEATING/VIP

At music festivals the majority of people stand to watch the acts on the main stage (particularly as the day progresses). You're more than welcome to bring collapsible single-seating camping chairs to the main music area, however these cannot be placed closer than around 30-40 metres from the stage. Staff will be on hand to supervise you. Please do not bring umbrellas to music event site.

 

It is purposefully placed around 30-40 metres from stage and PA system, to be not overly loud, with nice view of the stage, and of course you are free to come and go from the VIP area to see any bands up close - as long as you show your VIP wristband to security on your way in and out.

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IMPORTANT:

Please do not attempt to place collapsible furniture at the front near the main stage, as this area will be very busy, and again, complaints cannot be upheld if you have placed collapsible furniture in an area we have warned will be busy with people standing, watching or dancing. You will be asked to remove any of these items by our security team if they are seen near the main stage. 

 

PEOPLE WITH DISABILITIES

There is accessible parking at the venue (please follow signs) and generally the grounds are wheelchair-friendly (although the grass may be bumpy in places) and there will be disabled toilets on site.  Do contact one of our many stewards should you need any assistance.

 

TRAVEL OPTIONS

Please note that there is free parking at the venue. Please refer to our travel advice on the 'Festival' page.

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PERSONAL ITEMS

We do not recommend bringing any high value personal items with you, especially if you are camping.

 

 

RE-ENTRY & ATMS

Providing you have been issued with a wristband, you may leave and re-enter the venue. As stated, the nearest ATM/Cash Machine is located over one mile away from the venue. Please ensure you have sufficient funds in cash for the event to avoid any unnecessary trips as whilst many vendors will have card facilities some may not.

 

TICKETING & REFUND POLICY

As with all online ticketed events, a small booking fee applies to all transactions. Please note that in the event of cancellation and/or postponement you will have the option of a refund or carrying tickets over to a new date. Please note that booking fees are non-refundable. Tickets are NOT refundable if you are unable to attend this event for any reason including illness to one of your group or due to you choosing not to attend due to weather conditions or leaving early due to weather conditions.  We recommend purchasing travel insurance for this event which can be obtained for less than £10 subject to T&Cs, to give you piece of mind should you be unable to attend.

 

 

ADVANCE TICKETS ONLY

This is an advance ticket only event, tickets will not be available on the gate at any time.

 

 

WRISTBANDS

Wristbands will be provided when entering the venue. Please do not lose your wristband and there is a £5 charge for a replacement.

 

 

SECURITY

A strict zero tolerance policy applies in terms of any anti-social behaviour and you will be asked to leave by our security team should any any-social behaviour be witnessed. Please drink responsibly throughout the event and drink plenty of replacement fluids such as water or soft drinks to stay hydrated. 

 

ALCOHOLIC BEVERAGES & FOOD

There will be a number of tasty 5-star rated hot food stalls including Burger & Hot Dog Stands, Indian & Greek Cuisine plus much more to keep everyone fed throughout the day. A typical freshly made main meal from one of these providers will cost between £6 - 9 for burgers/hot dogs, to £9 - £13 for full main meals.

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There will also be a licensed bar on site selling a range of beers, ciders, spirits, and soft drinks. Glass and glass bottles are not permitted on site.  Do note that a strict 'Challenge 25' policy will be in place in respect of alcoholic drinks, and if you are lucky enough to benefit from youthful looks, please bring official identification with you. For the purposes of this event the only acceptable forms of ID are: 

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• A photo driving licence

• A passport

• A proof of age card, such as the PASS card from the national Proof of Age Standards Scheme.

It’s a criminal offence to use false or borrowed ID to gain entry to licensed premises or to buy alcohol. The maximum penalty is a £5,000 fine and up to 10 years in prison. 

 

PLEASE NOTE: REFUNDS WILL NOT BE ISSUED UNDER ANY CIRCUMSTANCES UNLESS THE EVENT IS CANCELLED. If the event is postponed to another date your ticket will remain valid for the new event date.

 

WEATHER

The event will proceed even in wet weather (this is a music festival, after all!) and refunds will not be given should you decide not to attend due to weather conditions. Please dress appropriately for the likely weather on the day. Visit the Met Office Website for an accurate assessment of likely weather around 48hrs prior to the event date to give you an an idea of potential weather conditions ahead of the event. We suggest bringing suncream with a high SPF even in cloudy conditions as shade is limited. Hats will also offer a good degree of protection throughout the event.

 

THESE ITEMS ARE PROHIBITED:

Do not attempt to bring any alcohol on to the main music area at any time as this will be confiscated by our security team. Those seen consuming alcohol in containers and/or bottles not provided by the venue, will be asked to leave the event. Do not bring any sharp objects such as metal knives or forks of any description, scissors, glass, illegal drugs or any other items that may cause injury to others. Our security team will have security wands to check persons on arrival.

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THE SMALL PRINT

Terms and Conditions

Definitions

“Event” means the event to be held at Quex Park Birchnington.

“Management” means Kent Tribute Festival, its representatives, and employees.

“Terms and Conditions” means these terms and conditions.

“Ticket” means any ticket for you to attend an event.

“You” means you as the holder of the ticket and “your” should be read accordingly.

"Artist" means any individual professional vocalist using professionally produced backing tracks, or live bands contracted to perform as part of this event.

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All tickets are sold subject to these terms and conditions. Please read these terms and conditions carefully prior to purchase and raise any queries with the management prior to purchase. Purchase of any ticket constitutes acceptance of these terms and conditions.

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Upon purchase, please check tickets carefully as mistakes cannot be rectified after purchase. Tickets are not issued on a sale or return basis and refunds will not be made on returned tickets unless provided for under these terms and conditions.

The price of a ticket shall be the price set at the time the management accepts your order. All prices set are inclusive of any applicable taxes but exclusive of any booking fee and collection fee. No tickets will be released until the management has received full payment.

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The management will not be responsible for any ticket that is lost, stolen, or destroyed. If duplicates are issued, a reasonable administration fee may be charged.

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Tickets are sold subject to the promoter’s and the management’s right to alter or vary the published event programme where reasonably necessary.

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Removing any part of, altering or defacing the ticket may invalidate a ticket holders ticket.

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All ticket discounts are subject to limited availability, and the discretion of the management and/or the promoter. Only one discount per ticket may apply, Proof of identity and concession entitlement may be requested.

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It is the responsibility of the ticket holder to ascertain whether an event has been cancelled or rescheduled and the date and time of any re-scheduled event. Where an event is cancelled or re-scheduled, the management will use its reasonable endeavours to notify you using the details you provided at the time of booking, however you must check the event website and/or facebook page in the lead up to the event to ensure that the event is proceeding as advertised. It is your responsibility to inform the point of sale from where you bought the ticket of any change to the contact address, telephone number or email address you provided at the time of booking.

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Tickets cannot be exchanged or refunded unless the performance is cancelled, rescheduled or where there is a material change to the event. A ‘material’ change is a change which, in the management’s reasonable opinion, makes the event materially different to the event that any purchaser of a ticket could reasonably expect. The use of understudies, and/or unavoidable withdrawal of an artist/band forming part of the festival shall not be a material change where an event includes multiple bands and/or artists.

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The management shall not be liable for any loss of enjoyment or wasted expenditure beyond the ticket price and relevant booking fee (excluding any transaction fees).

In order to claim your refund where an event is cancelled, please email info@kenttributefestival.co.uk in respect of tickets purchased online. 

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The refund for tickets equals the face value of tickets purchased less the relevant per ticket booking fee which will be deducted.

Where there is a material change to the programme of the event which would significally change the nature of the event, you must bring this to our attention as soon as possible upon becoming aware of such change in good time before the event. Refunds will only be made to the person who purchased the tickets.

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Tickets obtained in breach of these terms and conditions shall be null and void and the management may refuse admission to or eject you from the venue. Any person seeking to use a void ticket in order to gain or provide entry to an event will be considered a trespasser and will be ejected and liable to legal action. Void Tickets are non-refundable.

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The management reserves the right to refuse you entry to and/or eject you from the event and / or venue in reasonable circumstances including without limitation for health and safety or licensing reasons; if you behave in a manner which has or is likely to affect the enjoyment of other persons at the event; If you use threatening, abusive or insulting words or mannerisms; if in the managements reasonable opinion, you are acting under the influence of alcohol or drugs; if you fail, when required to produce proof of identity or age; if you refuse to comply with the managements security searches; if you breach these terms; or if your ticket is void.

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If before or during the event you have a complaint in relation to the event (including without limitation in relation to your ability to view the event), please contact us or a steward promptly since complaints are very difficult to deal with after the event.

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By attending an event, you give your express consent to your actual or simulated likeness to be included within any film, photograph, audio and/or audiovisual recording to be exploited in any and all media for any purpose at any time throughout the world.

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The management reserves the right to conduct security searches and confiscate any item which in the opinion of the management may cause danger or disruption to other persons at the event or is one of the items not permitted in the venue as listed in these terms and conditions. You should not bring any of the following items into the venue: laser pens, animals (except guide dogs), glass containers, any sharp or pointed objects (such as knives), illegal substances.

Smoking within the venue is prohibited. The management reserves the right to eject any person found smoking within the venue without refund.

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You must comply with any and all instructions given to you by the management and/or venue stewards and staff and with all School regulations. The management reserves the right to restrict access to parts of the venue. If you have any special requirements or concerns about any special effects (for example lighting or sound effects) which may be featured at the event, prior notice should be provided when ordering the tickets.

You shall not bring into the venue or display or distribute (whether for free or not) at the event any sponsorship, promotional or marketing materials.

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Please ensure that you do not leave any bags or other items of personal property unattended in the venue. Any personal possessions or other items (including without limitation clothing, wallets and mobile phones), which are found in the venue, shall be retained by the organisers for a period of 30 days following their discovery.

Parents and/or supervisors are responsible for supervising children in their care at all times and supervision of children shall be by not less than 1 adult per 2 children.

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Personal information provided by you to the management will be used for all purposes reasonably connected with the operations of the venue included(but not limited to): providing you with details of forthcoming events, 0ffers and services, providing you with updates as to the latest concessions or any changes thereto and information concerning competitions and other promotional activity, supplying you with the goods that you request, conducting market research and establishing customer profiles.

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By purchasing a ticket or tickets, you consent to the use of your personal information in this way. If you have any queries, please email info@kenttributefestival.co.uk

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Unless you inform the management otherwise, by purchasing a ticket or tickets you authorise the management to use personal details obtained in the course of the transaction to: provide details of forthcoming events, offers and services, provide updates as to the latest concessions or any changes thereto, and provide information concerning competitions and other promotional activity.

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You agree that the management will not be liable for any loss, injury or damage to any person(including yourself) or property however caused (including by the management or any of its employees) (a) in any circumstances where there is no breach of a legal duty of care owed by the management or any of its employees. (b) in circumstances where such loss or damage is not a reasonably foreseeable result of any such breach (save for death or personal injury as a result of a breach of a legal duty of care owned by the management, its servants or agents), or (c) to the extent that any increase in any loss or damage results from a breach by you or any of these terms and conditions.

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Ticket holders must comply with all relevant statutes, safety announcements and theatre regulations whilst attending the event.